Microsoft’s Office 365 failed

This week I felt the downside of relying upon cloud-based services. Sometime between Monday and Tuesday night, Microsoft Office 365’s hosted Exchange email service stopped accepting IMAP and SMTP client logins for at least several hours.

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The service seems to have failed multiple times during 24 or more hours. I subscribe to Microsoft’s Office 365’s SharePoint and Exchange services. I didn’t notice that my email clients couldn’t connect to their Exchange servers at outlook.com until Tuesday afternoon. At first I suspected that the security parameters within my Android email client had been damaged. (I’ve seen this before. Why does this happen? I don’t know.)

If you emailed me recently and haven’t received a reply, please re-send your message.

Microsoft admitted that their servers had gone offline for several hours. They intend to pay any penalties as defined in SLAs (service level agreements) with subscribers.

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© Russ Bellew · Fort Lauderdale, Florida, USA · phone 954 873-4695