Court Rules that Dell Engaged in Fraud, False Advertising, and Deceptive Business Practices. Companies to Pay Restitution and Forfeit Unlawfully Earned Profits.
Justice Joseph C. Teresi said in his decision, “Dell has engaged in repeated misleading, deceptive and unlawful business conduct, including false and deceptive advertising of financing promotions and the terms of warranties, fraudulent, misleading and deceptive practices in credit financing and failure to provide warranty service and rebates.”
If you’ve dealt with Dell’s consumer support or consumer financing divisions, this court ruling won’t be a surprise. The surprise is that Dell got away with these practices for so long. Dell’s corporate accounts division, by the way, offers good support if you are a Large Corporate Account. The poor individual, though, has received terrible support. Click to read lawsuit details.